Evaluation form

We know there are many lift companies competing for your business, and we know you’ll want to be sure that you’re choosing the right one. But for most of our customers there is no choice to be made – they know we are the professional, cost
effective alternative to original equipment manufacturers and installers. We promise to do what ever it takes to treat our customers as individuals, whilst working together as a team. 

Reasons customers choose us:

    • Customer Service – We pride ourselves on delivering a consistently high level of customer service. This has enabled us to build our company brand and reputation around “Quality”.

  • Independent – Being independent specialists we can offer quality, experience and innovation at very competitive prices.

  • Qualified Technicians – Our engineers are Fully Qualified to a minimum NVQ Level 3 or equivalent, DBS Checked and have a wealth of experience following Safe Systems of work, completing Risk Assessments and Method Statements.
  • Fully Approved – We are Full Members of the trade association and advisory body for the Lift and Escalator Industry. As a member of LEIA we have the best and most up to date information on Safety and Standards.

  • Accreditation – We have achieved Formal Accreditation for ISO 9001:2008 (quality) and ISO14001:2004 (environment). We have also achieved ConstructionLine accreditation.
    • Established – We have had many successful years of trading. This year, as we continue to grow, we celebrate our 10th Anniversary.
    • After Sales – Our after-sales service ensures you continue to receive the highest level of quality together with a very professional & personal service.

  • Customer Satisfaction – Over 98% of our customers in our most recent satisfaction survey said they would recommend Eastern Lift Services.