What Makes Us Different?Tony Beasley
e like to remain different to our competitors so that you benefit from the best service possible. We try not to focus on our competition we leave them to worry about us. Instead we heavily focus on customer needs and aim to offer the best products
and services possible. It is often commented that what sets us apart from our competitors, is the way we work in really understanding our customers requirements, “Working together results in the right outcome.”
Flexability – As an independent company, we are committed to providing the best service to our customers by providing flexible solutions. We are proud of our ability to provide bespoke services to suit all our customers’ needs.
Innovation – We use the latest Customer Relationship Management (CRM) software to enable us to maintain detailed customer information. CRM enhances our ability to efficiently plan engineer workloads incorporating unique job tracking numbers, supply real time reporting from our engineers to our customers, provide the latest technical information and updates to suit your equipment requirements.
N0 1 For Safety – The Safety of our customers, employees and members of the public is paramount. Our engineers work to strict Health & Safety guidelines at all times. They have a wealth of experience completing Risk Assessments, Method Statements and following Safe Systems of work.
Communications – Whether you need to call us out on a breakdown, discuss an insurance report, require a quote or have a general inquiry, our team is very easy to contact and always have the time to listen.
24 Hr Customer Service – Our engineers and managers are available 24/7 to deal with breakdowns and any problems you may have with your equipment. We are dedicated to service and this even extends outside standard working hours.
Why not give us a call, we have plenty of time to listen to your requirements and discuss any solutions we may have.