Our reputation has been earned by our exemplary conduct – what we say and, more importantly, what we do to successfully meet our customer’s needs. The way we act, the way we treat others and the services we provide are all underpinned by our policies and procedures. These form the guidelines we follow, outlining the roles and responsibilities of both our Staff and our Directors. Our policies and procedures reinforce that, while we value results, we place equal value on how we achieve those results. If you require a copy of one of our policies (e.g. Health and Safety, Environmental, Equal Opportunities, Complaints Procedure, Corporate Social Responsibility etc), please use the “Contact Us” link below.